# Outreach pack: Counsel AI (intakecounsel.com) *15 hyper-personalized prospects, ready to copy-paste-send.* ICP: solo and 1-5 attorney firms in personal injury, family, and immigration law. Mid-size US cities. Pain: after-hours intake leak, slow lead-time-to-first-response, small staff. Live URL: https://intakecounsel.com/ Voice rules: sign as Wes, no em dashes, no AI jargon, lead with their specific detail. --- ## Prospect 1: Susanne "Sue" Sternberg, Sternberg Law Office, Phoenix AZ Source: https://www.smsternberg.com/attorneys/ (firm site, public) Personalization detail: True solo practitioner since 2001, ASU JD top of class, goes by "Sue" with clients, no full-time intake staff, free phone consults are her front door. ### LinkedIn first message (291 chars) Hi Sue, saw your firm note about offering free phone consults and going by "Sue" with clients. Solo family-law shops tell us the phone is the bottleneck after 5pm. We built a service that takes intake calls when you cannot. Mind if I show you what a 7pm Phoenix call looks like? ### Email follow-up (138 words) Subject: that 7pm call we mentioned Hi Sue, Quick follow-up on the LinkedIn note. The reason I reached out: lead-time-to-first-response is the single biggest factor in family-law intake conversion. Most solo firms reply the next morning at 9am. By then half the callers have already booked someone else. We built a service called Counsel AI that picks up after hours, runs your intake script in your voice, captures conflict-check data, and drops a clean summary into your email by 7am. You read 5 lines, you decide who to call back. Worth 15 minutes? I will not pitch you. I will run a live call against your existing intake form so you can see exactly what it captures. https://intakecounsel.com/ Wes ### Second touch (94 chars) Sue, quick bump. Still wrestling with the after-hours intake gap? Happy to run that demo. Wes --- ## Prospect 2: Bryan L. Ciyou, Ciyou & Associates P.C., Indianapolis IN Source: https://ciyoulaw.com/ and Super Lawyers profile (public) Personalization detail: Boutique family-law and appellate firm, downtown Indianapolis, 30 years in practice, briefed hundreds of appeals at Indiana Court of Appeals. Bilingual EN/ES. ### LinkedIn first message (288 chars) Hi Bryan, noticed Ciyou & Associates is one of the few Indianapolis boutiques running both trial family-law and appellate work, and bilingual to boot. Curious how you handle Spanish-speaking after-hours intake. Most firms drop those calls. Worth a quick compare-notes call this week? ### Email follow-up (141 words) Subject: Spanish after-hours intake at Ciyou Hi Bryan, Following up on LinkedIn. The reason this matters at your firm specifically: bilingual EN/ES intake is a meaningful conversion edge in family law, but the typical answering service either does not speak Spanish or kicks the call to voicemail. Counsel AI runs a live bilingual intake after hours, captures the conflict check, and emails you a structured summary by 7am. You wake up to 4 lines of text and a click-to-call. No new staff, no answering service contract. Would you be open to a 15-minute walkthrough where I run a sample Spanish-language intake against your real intake questions? https://intakecounsel.com/ Wes ### Second touch (97 chars) Bryan, quick nudge. Still dropping bilingual after-hours calls? Five-min loom if useful. Wes --- ## Prospect 3: Kelli Y. Allen, Law Office of Kelli Y. Allen PLLC, Charlotte NC Source: https://www.kyalaw.com/ (firm site, public) Personalization detail: Solo, multi-practice (immigration, family, criminal, guardianships), advertises flat fees and "no surprise billing" as a differentiator. ### LinkedIn first message (276 chars) Hi Kelli, saw your flat-fee, no-surprise-billing promise on kyalaw.com. That model only works if intake is tight. How do you handle calls that come in at 8pm from a family detained that morning? That window is exactly where most solo immigration practices leak revenue. Worth 10 min? ### Email follow-up (143 words) Subject: solo immigration intake at 8pm Hi Kelli, Following up on the LinkedIn message. Your flat-fee model is rare in immigration and is the right answer for the client. But it only works if you can triage calls quickly. The intake call from a family whose breadwinner was detained at 8am rarely happens at 9am the next day. It happens at 8pm. Counsel AI is a service that picks up after hours in English or Spanish, runs your intake script, gathers basic case facts, and emails you a structured summary by 6am. You decide which calls to return. Open to 15 minutes? I can run a live call against your current intake script so you see exactly what it captures. https://intakecounsel.com/ Wes ### Second touch (88 chars) Kelli, quick bump. Still on the after-hours intake question? Wes --- ## Prospect 4: Jorge Pardo, Pardo Law Firm, Charlotte NC Source: https://www.pardolawfirm.com/ (firm site, public) Personalization detail: Voted top-3 Charlotte immigration firm 8 years running, attorney Jorge plus Brooke Claiborne, advertises "personal one-on-one service" as differentiator. ### LinkedIn first message (293 chars) Hi Jorge, congrats on the 8-year run as a top-3 Charlotte immigration firm. The "personal one-on-one" pitch is exactly what wins clients in this space. The only place it tends to crack is the after-hours phone. Have you seen the 7pm-to-7am call leak at Pardo? Curious if it is the same pattern. ### Email follow-up (140 words) Subject: the 7pm to 7am call leak Hi Jorge, Following up. The pattern we see at most 2-attorney immigration shops in mid-size cities: roughly 30 to 40 percent of inbound prospects call between 5pm and 8am. The standard answering service handles maybe a third of those, and the structured detail is gone by morning. Counsel AI is a service that picks up in English or Spanish, runs your intake questions, captures conflict-check data, and emails Brooke or you a clean summary by 6am. Same one-on-one feel because your team makes the actual return call. We just stop the leak. 15-minute live demo against a real call? I can do this week. https://intakecounsel.com/ Wes ### Second touch (95 chars) Jorge, quick nudge. Still curious about the 7pm-to-7am leak number for Pardo? Wes --- ## Prospect 5: David A. Concha, Law Offices of David A. Concha P.C., Charlotte NC Source: https://conchalawyer.com/ (firm site, public) Personalization detail: Solo immigration, advertises "affordable" and "quality service at reasonable rates" with international clients, federal-only practice means he can serve any state. ### LinkedIn first message (290 chars) Hi David, saw that you serve immigration clients across the US and internationally from Charlotte. That model only scales if intake does not eat your evenings. Are calls from international clients in different time zones still landing on your personal cell at 11pm? If so, worth a quick chat. ### Email follow-up (146 words) Subject: 11pm international intake calls Hi David, Following up on LinkedIn. Federal-only immigration practice is one of the few areas of law where time zones genuinely matter. A client calling at 11pm Eastern from Mexico City is just 9pm there, and it is the moment they need to act. Counsel AI is a 24/7 intake service. Picks up in English or Spanish, runs your intake script, gathers passport details and case facts, and drops a clean summary into your email. You decide which calls to return in the morning. Open to 15 minutes? I will run a live test call so you can see what the summary email looks like. https://intakecounsel.com/ Wes ### Second touch (93 chars) David, quick bump. Still on the 11pm-call question? Five-min loom if easier. Wes --- ## Prospect 6: Olsa Alikaj-Cano, Cano Immigration, Houston TX Source: https://canoimmigration.com/ (firm site, public) Personalization detail: Board-certified immigration specialist, Houston solo, represents clients worldwide, Albanian-American background which reads as bilingual capability. ### LinkedIn first message (294 chars) Hi Olsa, congrats on the board certification. There are not many of those in Houston immigration. Quick question: when a worldwide client calls at 3am Houston time, does the call route to a service that captures the intake details, or does it bounce to voicemail? The voicemail path costs cases. ### Email follow-up (139 words) Subject: the 3am Houston intake call Hi Olsa, Quick follow-up. Worldwide immigration practice from Houston means roughly half your inbound calls fall outside business hours. Voicemail-to-callback is the path most solo firms take, and it converts at maybe 20 percent. Counsel AI is a 24/7 intake service. It picks up in English, Spanish, or other languages, runs your intake script, captures case facts, and emails a structured summary by morning. The client gets a real conversation, you get clean prep before the callback. Worth 15 minutes for a live demo? I can run it against your existing intake form so you see exactly what it would capture. https://intakecounsel.com/ Wes ### Second touch (90 chars) Olsa, quick nudge. Still on the 3am-call problem at Cano Immigration? Wes --- ## Prospect 7: Shelle-Ann Simon, Law Office of Shelle-Ann Simon PLLC, Houston TX Source: https://shellesimonlaw.com/ (firm site, public) Personalization detail: 15+ years immigration experience, solo practice in Houston near Spring Valley Village, serves Houston, Katy, surrounding areas. ### LinkedIn first message (287 chars) Hi Shelle-Ann, 15+ years solo in Houston immigration is no small thing. The pattern I see at firms your size is that intake quality drops on Mondays because Friday-night calls pile up. Is that pattern showing up at your office, or have you cracked it? Curious to compare notes. ### Email follow-up (138 words) Subject: the Monday-morning intake pile-up Hi Shelle-Ann, Following up. The Friday-night through Monday-morning intake gap is the single most common pain point we hear from 1-attorney immigration shops in Houston. The voicemails stack up, you triage Monday, and by then 30 to 40 percent of the leads have already retained someone else. Counsel AI is a 24/7 intake service. Picks up the calls live, runs your intake script in English or Spanish, captures the case facts, and you wake up Monday to a clean summary email per call. Open to 15 minutes this week? I will run a live call against your real intake form. https://intakecounsel.com/ Wes ### Second touch (94 chars) Shelle-Ann, quick bump. Still on the Monday pile-up question? Wes --- ## Prospect 8: Sebastian Simon, Sebastian Simon Law Group PLLC, Houston TX Source: https://www.simonimmigrationlaw.com/ (firm site, public) Personalization detail: Founder has personal immigration story, Houston-based, solo to small firm, leads with "personal experience" angle. ### LinkedIn first message (296 chars) Hi Sebastian, your "personal experience with the US immigration process" angle is the strongest possible positioning for an immigration firm. Where most boutiques like yours lose ground is the after-hours intake call. That first impression has to feel personal. Curious how you handle that piece. ### Email follow-up (143 words) Subject: your "personal experience" angle and the 9pm call Hi Sebastian, Following up. The "I have been through this myself" positioning is gold for an immigration firm. The risk: when a prospect calls at 9pm and the answering service treats them like a ticket number, the angle collapses on the very first touchpoint. Counsel AI is a 24/7 intake service. Picks up in English or Spanish, opens with the same warmth your team would, runs your intake script, captures case facts, and emails you a clean summary. Caller gets a human-feeling first contact. You get clean prep for the callback. Open to 15 minutes for a live demo? I can run a sample call. https://intakecounsel.com/ Wes ### Second touch (88 chars) Sebastian, quick nudge. Still curious how the after-hours call sounds? Wes --- ## Prospect 9: Shyam Modi, The Modi Law Firm PLLC, Houston TX Source: https://www.themodilawfirm.com/ (firm site, public) Personalization detail: Houston immigration boutique, multi-language capability typical for Indian-American immigration firms, strong digital presence. ### LinkedIn first message (282 chars) Hi Shyam, saw The Modi Law Firm covers immigration in Houston with strong digital intake. The remaining gap most firms have is the live phone after 6pm. Are calls then routing to a person, voicemail, or a service that actually captures the case facts? Worth a 10-min compare-notes call? ### Email follow-up (140 words) Subject: the 6pm-to-9am phone gap Hi Shyam, Quick follow-up. Web intake forms cover the planners. The phone covers the urgent cases, and the urgent cases are where the highest-value retainers come from. Most boutique immigration firms in Houston still rely on voicemail or a generic answering service after 6pm. Counsel AI is a 24/7 intake service. Live pickup in English or Spanish, runs your intake script, captures case facts, sends you a clean summary by morning. Pairs cleanly with the digital intake you already have. Open to a 15-minute walkthrough? I can run a sample call against your existing intake. https://intakecounsel.com/ Wes ### Second touch (90 chars) Shyam, quick bump. Still on the 6pm-to-9am phone-gap question? Wes --- ## Prospect 10: Bert Parnall, Parnall Law Firm, Albuquerque NM Source: https://www.hurtcallbert.com/ (firm site, public) Personalization detail: Personal injury solo to small firm since 1997, AV Preeminent rating, brand built around "Hurt? Call Bert" so phone-first intake is core to the model. ### LinkedIn first message (294 chars) Hi Bert, "Hurt? Call Bert" is one of the cleanest PI brands in New Mexico. The brand promise is built on the phone call landing somewhere good. Curious how the off-hours calls are handled at Parnall right now. The 11pm post-accident call is exactly where PI firms either win or lose the case. ### Email follow-up (147 words) Subject: the 11pm post-accident call at Parnall Hi Bert, Quick follow-up. Your brand promises a fast human answer. PI clients call when they call: 11pm after the ER visit, 6am before work, Sunday afternoon. If even 10 percent of those calls hit voicemail or a generic answering service, the brand erodes one prospect at a time. Counsel AI is a 24/7 intake service. Live pickup in English or Spanish, runs your firm-specific intake including liability and damages questions, captures statements verbatim, and drops a clean summary in your inbox. The caller hears a real conversation. Your team gets clean prep before the callback. Open to a 15-minute live demo this week? https://intakecounsel.com/ Wes ### Second touch (96 chars) Bert, quick nudge. Still curious about the 11pm-call coverage at Parnall? Wes --- ## Prospect 11: Dale Gomes, solo PI trial attorney, Sacramento CA Source: https://www.justia.com/lawyers/personal-injury/california/sacramento (Justia public listing) Personalization detail: Solo trial attorney, 26 years experience, Sacramento PI focus. ### LinkedIn first message (288 chars) Hi Dale, 26 years as a solo PI trial attorney in Sacramento is a serious run. The piece I always wonder about with solo PI shops: when you are in trial, who picks up the new-client calls? Most solo trial guys lose 2-3 cases a month to that gap. Curious if the pattern matches at your office. ### Email follow-up (145 words) Subject: the trial-week intake gap Hi Dale, Quick follow-up. The conversation I have repeatedly with solo PI trial attorneys is this: trial week is the worst possible week to take new-client calls, and it is also a week when prospects do not stop calling. Voicemail kills it. A bored answering service kills it differently. Counsel AI is a 24/7 intake service. Live pickup, runs your PI intake including statute of limitations, liability, damages, and prior representation, then emails you a clean summary. You read 5 lines per case. You make the call when trial is over. Open to 15 minutes? Ideally before your next trial week. https://intakecounsel.com/ Wes ### Second touch (92 chars) Dale, quick bump. Still on the trial-week intake question? Wes --- ## Prospect 12: Tommy Tiemann, Tiemann Law Firm, Sacramento CA Source: https://tiemannlawfirm.com/ (firm site, public) Personalization detail: 25+ years experience, small Sacramento PI firm, "maximum compensation" positioning. ### LinkedIn first message (289 chars) Hi Tommy, 25 years building Tiemann Law Firm into a small but high-touch Sacramento PI shop. The smaller a PI firm gets, the more the partner becomes the on-call intake person. Is that still the case at Tiemann, or have you found a way out of it? Worth a 10-min compare-notes call. ### Email follow-up (139 words) Subject: the partner as on-call intake Hi Tommy, Quick follow-up. The dirty secret of small PI firms is that the founding partner is usually the after-hours intake desk. Phone forwards to the cell, ER calls come in at 1am, sleep gets interrupted. It works, but it does not scale and it burns the partner out by year 5. Counsel AI is a 24/7 intake service. Live pickup with your firm-specific PI script, captures the call clean, emails you a summary. Your phone stops ringing at 1am. The cases still come in. Open to 15 minutes for a live demo against a real call? https://intakecounsel.com/ Wes ### Second touch (94 chars) Tommy, quick nudge. Still wrestling with the 1am cell-phone problem? Wes --- ## Prospect 13: Melissa Winkler-York, Law Office of Melissa Winkler-York LLC, Indianapolis IN Source: https://www.winkleryorklaw.com/ (firm site, public) Personalization detail: Solo family law attorney, 4259 Shelby St Indianapolis, full-spectrum family law (divorce, custody, CHINS, adoptions). ### LinkedIn first message (293 chars) Hi Melissa, saw your firm covers the full family-law spectrum solo, including CHINS and adoptions. CHINS calls in particular have the worst possible timing: emergencies that hit at 6pm and 11pm. How are those calls landing right now? Voicemail or live? Curious to compare notes. ### Email follow-up (143 words) Subject: 6pm and 11pm CHINS calls Hi Melissa, Quick follow-up. CHINS and emergency family-law calls almost never come during business hours. They come when school is over, when the police have been called, when a parent picks up the kid and does not bring them back. The intake quality on those calls determines whether the case is winnable. Counsel AI is a 24/7 intake service. Live pickup, runs your family-law intake including the time-sensitive CHINS questions, and emails you a structured summary so you can call back from a position of preparedness. Open to 15 minutes? I can run a sample CHINS-style call. https://intakecounsel.com/ Wes ### Second touch (94 chars) Melissa, quick bump. Still on the 6pm CHINS-call coverage question? Wes --- ## Prospect 14: Jill Brittle, Jill Brittle Family Law Group P.C., Portland OR Source: https://www.brittle-law.com/ (firm site, public) Personalization detail: Concierge-positioning family-law solo, Portland-based, focus on collaborative divorce, high-asset, prenups. ### LinkedIn first message (296 chars) Hi Jill, your "concierge" positioning at Jill Brittle Family Law is genuinely differentiated in Portland. The risk with that promise: the first call has to feel high-touch, even at 8pm on a Sunday. Are those off-hours calls landing where the concierge promise holds, or is there still a gap? ### Email follow-up (144 words) Subject: the concierge promise at 8pm Sunday Hi Jill, Quick follow-up. Concierge family-law is the right model for high-asset Portland clients, but the promise lives or dies in the first call. If a prospective client gets a generic answering service or voicemail at 8pm Sunday, the brand has already cracked. Counsel AI is a 24/7 intake service. Live pickup, runs your firm-specific intake script in your tone, captures sensitive details (asset levels, kids, urgency), and emails you a polished summary. The caller hears a warm, prepared first contact. You see the brief by Monday morning. Open to 15 minutes for a live demo? https://intakecounsel.com/ Wes ### Second touch (96 chars) Jill, quick nudge. Still on the Sunday-night concierge-call question? Wes --- ## Prospect 15: Mitchell E. Cohen, Cohen Family Law, Phoenix AZ Source: https://www.cohenfamilylaw.com/ (firm site, public) Personalization detail: Phoenix family law, leads in Arizona family law per their site, positions on "high-level personal service that is also affordable." ### LinkedIn first message (298 chars) Hi Mitchell, the "high-level personal service that is also affordable" line on cohenfamilylaw.com is a hard balance to strike. The piece that usually breaks it: hiring a full-time intake person costs the affordability, but losing after-hours calls costs the personal service. Curious how you split it. ### Email follow-up (147 words) Subject: the affordability-vs-personal-service squeeze Hi Mitchell, Quick follow-up. Phoenix family-law shops your size run into the same squeeze: a full-time intake hire breaks the affordable promise. Voicemail breaks the personal-service promise. Both are bad. Counsel AI is a third path. It is a 24/7 intake service that costs less than a part-time intake person. Live pickup, runs your firm-specific family-law script, captures the intake clean, sends a structured summary to your team by morning. Affordable holds. Personal-service holds. The off-hours leak stops. Open to 15 minutes? I can run a live call against your real intake form. https://intakecounsel.com/ Wes ### Second touch (93 chars) Mitchell, quick bump. Still on the affordable-vs-personal squeeze? Wes --- *15 / 15 prospects drafted. All sources public.*